Return Policy

At Miller Made Workshop, we want you to be confident in your purchase. If something isn't right, we're here to help.

Returns

We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must:

• Be unused and in the same condition you received it.

• Be returned in its original packaging.

• Include proof of purchase or order confirmation.

To start a return, contact us at:

contact@millermadeworkshop.com

Approved returns should be mailed to:

Miller Made Workshop
PO Box 646
Mahomet, IL 61853

Please note:

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• A 10% restocking fee will be deducted from all approved refunds.

• Original shipping charges are non-refundable.

• Items returned without prior approval will not be accepted.

If you have any questions about a return, email us anytime at contact@millermadeworkshop.com.

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item is damaged, defective, or you received the wrong product, contact us immediately so we can make it right. If the return is due to our error (such as an incorrect or defective item), we will provide a prepaid return shipping label and the 10% restocking fee will be waived.

Non-Returnable Items

Certain items are not eligible for returns, including:

• Digital products or downloadable files

• Custom or personalized items

• Gift cards

• Clearance or sale items

If you're unsure whether your item qualifies for a return, feel free to contact us before purchasing.

Exchanges

The fastest way to exchange an item is to return the original item once approved, then place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Returned items must still meet the eligibility requirements outlined above, including being unused, in their original packaging, and accompanied by proof of purchase.

Refunds

Once your return is received and inspected, we'll notify you whether your refund has been approved.

If approved:

• A 10% restocking fee will be deducted from your refund.

• Original shipping charges are non-refundable.

• Customers are responsible for return shipping costs unless the return is due to our error.

• Refunds will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

contact@millermadeworkshop.com